« How long will it take my car to get picked up?

If you need us to pick it up at your door A.S.A.P, then it takes up to 5 days (usually sooner). We call you in advance to let you know the exact pick-up date and time.

Once picked-up Delivery dates vary by distance. For example once your car is picked up in New York it will arrive in California (coast to coast) in about 5-10 days. However delivery to a shorter distance such as Florida from New York would be only 2-3 days. If you need quicker pick-up/delivery then there is an additional cost involved to guarantee your pickup on a more narrowed time frame.

« How far in advance should I place my order for it to get picked up when I need it to?

We suggest you schedule your move as soon as possible to arrange your pick up within the time frame that meets your schedule. We normally ask for a 5 to 7 day advance reservation to assure a spot on a truck. If your vehicle is available for pick up immediately we will do our best to insure that your vehicle will be transported on the first available route. We may have cancellations which will release an immediate open reservation for the particular route. Scheduling your order in advance is helpful, both in a lower price and availability.

« Can I put some things in the car during transport?

We ask that you leave only up to 100 lbs. of personal items in the vehicle for transport. Items must be placed in the trunk of the vehicle and also approved by the driver. Insurance does not cover personal items during transport. Please see the shipping terms or contact a representative for more information.

« What forms of payment do you accept?

A deposit must be received at the time of your order. For your convenience we accept Visa, Mastercard, Discover and American Express. At delivery the remaining balance will only be accepted as cash or cashier's check to the driver.

« Where is the car picked up from and delivered to?

We offer Door to Door Services. When placing your order we ask for a pick up and delivery address with contact information for our representative and driver to coordinate the transport of your vehicle. Sometimes due to the location, street width and the size of the car carrier our Driver may have to meet you at the nearest open location (i.e., parking lots, supermarkets) for the auto shipper truck to fit and be able to unload your vehicle.